Customer Satisfaction Survey on social and health (sote) outsourcing service of Vantaa was conducted

MDI conducted a customer satisfaction survey of Purchasing Services in the Social and Health Care Business sector in the City of Vantaa during spring 2020. The aim of the study was to discern the level of customer satisfaction with the purchasing services of different business areas and their units.

The work included organising a customer satisfaction survey and drawing up questionnaires, implementing the survey, analysing the results of the surveys and presenting the work.

Information for municipalities and new national policy instruments for steering climate change mitigation and circular economy in municipalities

National goals in respect of preventing climate change and boosting the circular economy require strengthening. This entails the creation of viable solutions and indeed the adoption of a new approach in the municipalities. Based on the National Urban Strategy, a preliminary study has been produced which considered a number of potential policy instruments for climate and circular economy work. For the municipal level, the publication provides information on what kinds of instruments already exist, while for the state level, it suggests a number of new ideas for prospective policy instruments.

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PhD thesis defence: Urbanisation lacks vision

Ilppo Soininvaara (M.Sc.), MDI’s specialist in urban development and politics, researched for his PhD thesis the policy of urbanisation in Finland. The PhD thesis illustrates the development of urbanisation, the related political debate and various strategic interests. Soininvaara defended his thesis on May 25, 2022 at 12 noon at the faculty of science of the University of Helsinki. The thesis’ subject is “The politics of urbanisation – From a global imperative to national struggles”.

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