Impact, Customer Orientation and Cost-effectiveness in Regional Administration Reform – the Future of the Regional Development System and the Services of ELY Centres and TE Offices

Prime Minister’s Office

MDI, Tempo Economics Ltd and Melkior Ltd conducted a study generating new knowledge on the expected outcomes and impacts of the prospective regional administration reform. By focusing on the future of the regional development system and the services and tasks of the ELY Centres and TE Offices, the project had two objectives and research questions. The first was to recognise the critical success factors in ELY centres and TE Offices and analyse how these success factors could be guaranteed in the context of the reform. The second was to scrutinise how the regional administration reform would affect the organisation of the regional development system and map options for the renewal of the system. The project was part of the implementation of the Government Plan for Analysis, Assessment and Research for 2016 and was coordinated by the Ministry of Employment and the Economy. Final report (in Finnish, Summary in English):