Well-functioning regional business services are the cornerstone of developing business and vitality at the regional level. Developing the multi-organisational services as common processes improves the understanding of the regional service package and reduces the risk of partial optimisation. MDI worked with Keuke, Development Centre Ltd. Helsinki Region North in a process of close cooperation to describe these business service processes. The work included days at the client, regional workshops to strengthen the common understanding, a testing day for the entrepreneurs and tailored mentorings for the business advisors. The work was finalised in November 2015.